Delivery Information
The delivery cost is £4.99. Your pies will be delivered via a reliable courier. You will receive an email notification when your pies are on the way. We aim to dispatch you order within 72 working hours after you have placed your order.
Your pies are baked to order, and adequate cooling time must be given before packing. Your pies need to be kept cool, so we use temperature-controlled packaging and aim to deliver within 1-2 days from dispatch. Unfortunately, our couriers are unable to deliver to some UK locations within this timeframe. These areas include DD8, DD9, FK16, ZE, HS, PA, KW, IV, AB, PH. If you place an order and we are unable to deliver the pies to you safely in the required time, a refund will be issued and you will be notified by email.
Delivery instructions can be given at checkout, here you can advise for a safe place or neighbour, where your parcel will be safe if you are not home. As a general rule they will try to leave the parcel somewhere safe as they cannot redeliver.
If you live local, our delivery driver will deliver the pies to you instead of a courier (minimum order value of £25). For up to 7-mile radius it is FREE, but a small charge of £2.50 between 7-10 mile.
You also have the option to collect from our bakery.
Delivery Safety Information
CAUTION:
This is a fresh chilled delivery.
Please ensure someone is ready to accept your order and store it in accordance with any chilled foods. We pack your pies in temperature controlled packaging, that is sufficient for the transportation of your choosen products. it is your responsibility to ensure deliveries are stored away from direct heat, direct sunlight, moisture, animals or vermin and placed into a fridge as soon as possible.